Setup is two-fold: 1) Set up Google Chrome to open Gmail anytime you click a button that is for the purpose of sending an email. 2) Set up Windows to use Chrome as your default mail-to protocol. 1) Google Chrome browser setup --to ensure that ANY link you click for the purpose of sending an email will automatically open Gmail: - Go to Chrome://settings
- Go to Site Settings
- Go to Additional Permissions
- Go to Handlers
- Turn ON the slide bar to "Allow sites to ask to become default handlers for protocol."
- Sign into your Gmail account.
- Look for the Handler icon --in the upper right corner next to the star icon. It looks like this:
 - Click the Handler icon and choose ALLOW for "Allow mail.google.com to open all mail links."
2) Windows setup --tell Windows to use Chrome for emails: - From your Windows Start menu, search for "default app".
- Choose the option that says "Choose a default app for each PROTOCOL". (You may need to scroll down for this option.)
- In the list of protocols, look for MAILTO.
- Click on the MAILTO protocol and choose Chrome.
3. To test, open PC JIMS and pull up a case in Case Viewer e.g. 2008CF1.- On the left side window, check the Email checkbox.
- One or more [To "email address"] drop-downs should appear below.
- To send an email to all the listed [To "email addresses"], Right-click and choose Email.
- To send an email to one of the listed "To [email addresses]", Double-click that email address.
- Gmail should open a new email to the selected recipients.
This approach can be used as a guide for setting up other browser-based email services.
Contact GAL for help with any of this.
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